Virtual Walkthrough
Virtual walkthroughs help ensure fair pricing, proper preparation, and a smoother service experience
Service Description
Virtual Walkthrough Instructions For Accurate Quotes & Faster Scheduling To provide the most accurate estimate, we may request a virtual walkthrough of your space. This allows us to review layout, condition, and scope without delaying your booking. How to Complete Your Virtual Walkthrough Step 1 — Record a Short Video Using your phone, record a clear walkthrough video of the space. • Walk slowly • Use natural lighting when possible • No editing needed Please include: • Entryways and common areas • Kitchen (including appliances) • Bathrooms • Bedrooms and additional rooms • Floors, baseboards, and high-use areas • Any areas of concern or special requests Step 2 — Upload or Share the Video Follow the instructions provided after submitting your quote request. Depending on availability, you may be asked to: • Upload the video directly through our booking system • Share a private link (Google Drive, iCloud, Dropbox, etc.) • Respond to a follow-up message with the video attached (You’ll receive clear directions for the method we need.) Step 3 — We Review & Confirm Once received, our team will review your walkthrough, finalize your estimate, and confirm next steps. This helps ensure the appropriate time, staffing, and equipment are scheduled for your service. ⸻ Helpful Tips • Please ensure utilities are on and the space is accessible • No need to clean before recording • Pets should be secured for safety • Be honest about condition—this helps us serve you better ⸻ Why We Use Virtual Walkthroughs Virtual walkthroughs allow us to: • Provide accurate, fair pricing • Avoid surprise adjustments on service day • Prepare the correct supplies and equipment • Deliver a smoother, more efficient service ⸻ Important Note Virtual walkthroughs are used solely for quoting and service preparation. Videos are not shared and are reviewed only by our team.
Cancellation Policy
If you are not completely satisfied with any part of your service we will return to your home to re-clean the area within 1-5 days, we usually will always make it out the same-day or the very next business day. Please contact me immediately during our normal business hours or before the 24 hours of when services were rendered. If contact or communication is not received and 24 hours has passed, the sale of service(s) will be made final and our guarantee will no longer be applicable.
Contact Details
971-804-8915
hello@scrubpdx.com
Portland, OR, USA
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