Privacy Policy

Scrub Portland
Website: www.scrubpdx.com
Last updated: January 16, 2026
 

1. Overview

This Privacy Policy describes how Scrub Portland (“Company,” “we,” “us,” or “our”) collects, uses, protects, and shares information obtained through our website and services. This policy applies solely to information collected through www.scrubpdx.com and related communications.

By using our website or services, you consent to the practices described in this Privacy Policy.
 

2. Information We Collect

We collect information that you voluntarily provide to us, including but not limited to:

• Name

• Email address

• Phone number

• Physical address

• Payment-related information (processed securely via third-party providers)
   

When you conduct a transaction or submit a request through our website, we collect only the information necessary to provide services, communicate with you, and fulfill your request.

We may also collect limited non-personal information (such as aggregated usage data) to improve our services.
 

3. How We Use Your Information

We collect and use personal and non-personal information for the following purposes:

• To provide and operate cleaning services

• To communicate regarding scheduling, billing, and service updates

• To provide customer support and respond to inquiries

• To send service-related notifications and updates

• To send promotional or informational communications (you may opt out at any time)

• To improve our website and services through aggregated analytics

• To comply with applicable laws and regulations
   

4. Information Sharing & Disclosure

Scrub Portland is the sole owner of the information collected on this site.
 

We do not sell, rent, trade, or share personally identifiable information (PII) with third parties or affiliates for marketing or promotional purposes.
 

We may share information only when necessary to:

• Fulfill a service request

• Process payments through secure third-party payment processors

• Comply with legal obligations or lawful requests
   

5. Mobile Communications & SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
 

Text messaging opt-in data and consent will not be shared with any third parties and will be used solely for service-related communications, such as appointment confirmations, reminders, scheduling updates, or billing notifications.
 

6. Your Access to and Control Over Information

You may opt out of non-essential communications at any time.
 

You may also contact us to:

• Request access to the personal data we have about you

• Correct or update your information

• Request deletion of your data (subject to legal or operational requirements)

• Express concerns regarding our data practices
   

Requests may be submitted via email at hello@scrubpdx.com.
 

7. Communications with Users

We may contact you as necessary to:

• Provide service updates

• Resolve issues or disputes

• Collect payment

• Enforce our Terms of Service

• Send service-related notices
   

We may communicate via email, phone, text message, or postal mail for these purposes.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your information.

Sensitive information transmitted online is protected using encryption. Access to personal data is limited to authorized personnel who require the information to perform their job functions.

Our systems are maintained in secure environments to prevent unauthorized access.
 

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates become effective immediately upon posting to our website.
 

If material changes are made, we will update the “Last Updated” date and provide notice on our website where appropriate.
 

10. Contact Information

If you have questions or concerns regarding this Privacy Policy or your data, please contact us at:

📧 hello@scrubpdx.com

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